About the Role
We are looking for an experienced Resturaunt manager for our locations. Duties include but are not limited to:
Respond efficiently and accurately to customer complaints
Regularly review product quality
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods and products
Pick up all goods, food and supplies weekly (as needed)
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies, procedures and protocols that will maintain future restaurant operations
Inventory products twice weekly and create a purchasing list
Hire hospitality-driven team members who reflect our brand; lead, train, and mentor them
Coordinate daily Front of the House and Back of the House restaurant operations
Requirements
Needed Skills
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role OR 2+ years of progressively responsible customer service experience in retail or restaurant environment
Proven customer service experience as a manager or training
Outstanding motivational and leadership abilities
Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff
Familiarity with restaurant management software (Square, Excel, Word, Apps)
High respect for policies and procedures
Great communicator, ability to support staff effectively
Acute financial management skills
Desire to grow personally/professionally as well as build a successful establishment
Required Skills/Permits
MAST 12
Food Handlers Permit
21+ y/o
Reliable transportation
Ability to lift 50lbs
Benefits
Employee Discount
Shift Meals
Gym Membership (Recovery & Fitness Focused)
Life Insurance
Paid Vacation
Holidays Off
Sick Time
Yearly Staff Party
Education Benefits
Mileage (as applicable)
Professional Growth