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Restaurant Front End Manager

Taco Street, Yacht Club Road, Ruston, WA, USA

Job Type

Schedule

Salary - Full Time

Fri-Mon/Open to Close

Pay Range

$40k-$50k/yr plus tips

About the Role

We are looking for an experienced Resturaunt manager for our locations. Duties include but are not limited to: 


  • Respond efficiently and accurately to customer complaints

  • Regularly review product quality

  • Organize and supervise shifts

  • Appraise staff performance and provide feedback to improve productivity

  • Estimate future needs for goods and products

  • Pick up all goods, food and supplies weekly (as needed)

  • Ensure compliance with sanitation and safety regulations

  • Manage restaurant’s good image and suggest ways to improve it

  • Control operational costs and identify measures to cut waste

  • Promote the brand in the local community through word-of-mouth and restaurant events

  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)

  • Train new and current employees on proper customer service practices

  • Implement policies, procedures and protocols that will maintain future restaurant operations

  • Inventory products twice weekly and create a purchasing list

  • Hire hospitality-driven team members who reflect our brand; lead, train, and mentor them

  • Coordinate daily Front of the House and Back of the House restaurant operations

Requirements

Needed Skills

  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role OR 2+ years of progressively responsible customer service experience in retail or restaurant environment

  • Proven customer service experience as a manager or training 

  • Outstanding motivational and leadership abilities

  • Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff

  • Familiarity with restaurant management software (Square, Excel, Word, Apps)

  • High respect for policies and procedures

  • Great communicator, ability to support staff effectively

  • Acute financial management skills

  • Desire to grow personally/professionally as well as build a successful establishment

Required Skills/Permits

  • MAST 12

  • Food Handlers Permit

  • 21+ y/o

  • Reliable transportation

  • Ability to lift 50lbs

Benefits

  • Employee Discount

  • Shift Meals

  • Gym Membership (Recovery & Fitness Focused)

  • Life Insurance

  • Paid Vacation

  • Holidays Off

  • Sick Time

  • Yearly Staff Party

  • Education Benefits

  • Mileage (as applicable)

  • Professional Growth

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